Sr. Tech Lead - Application Development JAVA N 4D
Core
Senior Technical Lead responsible for hands-on ServiceNow development, customization, and AI-enabled solution deployment within ITSM and CSM domains.
Role type
Senior IC ServiceNow Technical Lead
Builds
Customized ServiceNow instances, AI agents, and agentic solutions for enterprise clients
Domain
Enterprise Service Management (ITSM/CSM) + Artificial Intelligence
Deliverable
production ML models | product features
Required skills
ServiceNow platform scripting, JavaScript, Glide APIs, ServiceNow Discovery, ServiceNow Incident Management, Agile methodology, requirement analysis, code reviews
Preferred skills
ServiceNow Now Assist, AI Agents, HRSD, Third-Party Risk Management (TPRM), ServiceNow certifications (CSA, CAD, CIS)
Technologies
ServiceNow, JavaScript, Glide APIs
Responsibilities
Develop and customize ServiceNow solutions, implement AI agents and Now Assist features, conduct code reviews and adhere to development standards, perform requirement analysis and effort estimation, troubleshoot platform issues
Seniority
Senior, hands-on IC