Specialist - F&A - I2C 4B
Hybrid
Core
Manage the ITC portfolio, handle payment/dispute/collections queries, and perform daily internal audits for a client contract.
Role type
Specialist, Financial Accounting & Collections
Builds
Client payment collections and dispute resolution processes
Domain
Financial Services / Accounts Receivable
Deliverable
client delivery
Required skills
Accounts Receivable (AR), Collections Management, Client Relations, Data Literacy, Data Visualization, Accounting, Lean Six Sigma (LSS)
Preferred skills
Banking Capital Markets, Deductions Management, People Leadership
Responsibilities
Complete quality checks as defined in client contracts, respond to customer emails regarding payment/disputes/collections, maintain exception logs, prepare SOPs or process manuals, adhere to internal compliance policies, perform daily internal audits.