IT Technician,
Core
Provide hands-on, on-site technical support to users at the Montreal office, including IT diagnostics, workstation setup, and audiovisual equipment management for corporate events.
Role type
IT Technician (Level 1/2 Support)
Builds
IT support services and event technical infrastructure for iA Financial Group employees and advisors
Domain
Financial Services / IT Support
Required skills
Windows and Mac environments, Android and iOS mobile devices, office productivity tools, IT diagnostics, asset management, audiovisual equipment setup
Preferred skills
Experience in Internet or telecommunications service provider, advanced French proficiency
Responsibilities
Welcome users at the IT service centre counter, perform IT diagnostics and resolve issues, install and configure workstations and mobile devices, manage supply and equipment storage, set up and dismantle audiovisual equipment for corporate events
Seniority
Mid-level (2-5 years experience)
