Tech Lead - Application Development Microsoft N 4C
Core
Configure, test, and support Microsoft Dynamics 365 CRM solutions by translating business requirements into functional specifications and managing implementation lifecycles.
Role type
Senior Functional Consultant (Microsoft Dynamics 365 CRM)
Builds
Customized CRM modules, business process flows, security roles, and integrated enterprise solutions for global enterprises.
Domain
Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM)
Deliverable
product features
Required skills
Microsoft Dynamics 365 Sales, Microsoft Dynamics 365 Customer Service, Microsoft Dynamics 365 Marketing, Business Process Flows, Business Rules, Workflows, Fit-gap analysis, Functional Requirement Documentation, Data Migration, UAT Planning, Regression Testing, Change Management
Preferred skills
Microsoft Power Platform, Azure Integration, Oracle Java, ISTQB Testing, Agile Methodology
Technologies
Microsoft Dynamics 365, Microsoft Power Platform, Azure, Oracle Java
Responsibilities
Gather and analyze business requirements from stakeholders; Translate requirements into functional specifications; Configure CRM modules, security roles, and business processes; Conduct fit-gap analysis and prepare functional documentation; Execute testing scenarios and support UAT; Coordinate with developers and architects; Provide post-go-live support and troubleshooting.
Seniority
Senior, hands-on IC