Architect - Enterprise Application - Oracle N 4D
Core
Functional architect and lead for Microsoft Dynamics 365 CRM implementations, translating business requirements into functional specifications and configuring modules for Sales, Customer Service, and Marketing.
Role type
Senior IC Functional Architect (CRM)
Builds
Configured Dynamics 365 CRM solutions, business process flows, and integrated enterprise applications
Domain
Enterprise Software / Customer Relationship Management (CRM)
Deliverable
product features
Required skills
Microsoft Dynamics 365 CRM, Functional Requirement Documentation, Fit-Gap Analysis, Business Process Flows, Security Role Configuration, Data Migration, UAT Planning, Integration Testing, Change Management, Stakeholder Management
Preferred skills
Agile Methodology, Automated Testing, JD Edwards, Oracle Cloud, Master Data Management (MDM), Modernizing Operations
Technologies
Microsoft Dynamics 365, Oracle Cloud, JD Edwards
Responsibilities
Gather and analyze business requirements from stakeholders; Translate requirements into functional specifications; Configure CRM modules, workflows, and security roles; Conduct fit-gap analysis and prepare FRDs; Support integration with other enterprise applications; Execute testing scenarios and support UAT; Perform functional, integration, and regression testing; Resolve functional defects; Support reporting, dashboards, and analytics; Conduct user training and change management; Provide post-go-live production support; Participate in upgrades and release management.
Seniority
Senior, hands-on IC
