Host/Greeter
Core
Create a welcoming, larger-than-home experience for hotel guests by managing seating, handling reservations, and ensuring satisfaction throughout their dining visit.
Role type
Front-of-house hospitality host/hostess
Builds
Guest dining experiences and operational flow for hotel restaurants
Domain
Hospitality / Food & Beverage
Deliverable
product features
Required skills
Guest relations, reservation management, menu knowledge, conflict resolution, multi-tasking, physical stamina, team collaboration
Preferred skills
OpenTable proficiency, prior host/hostess experience
Technologies
OpenTable
Responsibilities
Greet and seat guests, manage waiting lists, confirm reservations, resolve guest requests and complaints, maintain lobby and host stand cleanliness, communicate special needs to kitchen staff, answer phones.
Seniority
Entry-level, hands-on IC
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