Sales Coordinator
Core
Administrative and operational support to the hotel's on-site Sales Team, including lead management, proposal preparation, client communication, and sales system administration.
Role type
Sales Coordinator (Administrative Support)
Builds
Property-level sales efforts, group and catering packages, VIP reservations
Domain
Hospitality / Hotel Sales
Deliverable
product features
Required skills
CRM management, contract preparation, client communication, report generation, event coordination, reservation management, data entry, Microsoft Office proficiency
Preferred skills
Luxury hospitality experience, group sales knowledge, BEO management, Salesforce/Delphi experience
Technologies
SynXis, HMS, Revinate, Sertifi, Microsoft Office Suite, Salesforce, Delphi
Responsibilities
Coordinate sales inquiries, leads, proposals, contracts, and client follow-up; Maintain accurate client and sales activity information in CRM systems; Prepare reports, presentations, and sales documents; Support group and catering sales activities including site inspections; Coordinate VIP reservations and special requests; Serve as liaison between clients and hotel departments; Process reservations and manage room availability; Handle guest inquiries and resolve issues
Seniority
Entry-level to Junior