Sales Coordinator
Core
Administrative and operational support to the hotel's on-site Sales Team, including lead management, proposal preparation, client communication, and sales system administration.
Role type
Sales Coordinator (Administrative Support)
Builds
Property-level sales efforts and client experiences
Domain
Hospitality / Hotel Sales
Deliverable
product features
Required skills
CRM management, proposal and contract preparation, client liaison, reporting, event coordination, reservation management, Microsoft Office proficiency
Preferred skills
Luxury hospitality experience, group sales knowledge, familiarity with Delphi or Salesforce, Phoenix market knowledge
Responsibilities
Coordinate sales inquiries, leads, proposals, contracts, and client follow-up; Maintain accurate client and sales activity information in CRM; Prepare reports, presentations, and sales documents; Support group and catering sales activities including site inspections; Coordinate VIP reservations and special requests; Serve as liaison between clients and hotel departments; Manage guest reservations, room availability, and rates; Process payments and reservation changes
Seniority
Entry-level to Junior