Tech Lead - Operations Support 4C
Core
Lead technical operations support and project governance, ensuring quality assurance, impact analysis, and system performance for enterprise applications.
Role type
Tech Lead, Operations Support
Builds
Operational stability, project governance processes, and QA/technical validation frameworks for client projects
Domain
IT Operations, Project Management, Enterprise Technology Services
Deliverable
infrastructure
Required skills
Project Governance, Quality Assurance (Unit/UAT/QA testing), Impact Analysis, Requirements Documentation (BRD/RTM), Database Administration, Server Infrastructure Management, ServiceNow Platform, Risk Management, Security Operations, Agile Methodology
Preferred skills
Design Thinking, Client Relations, People Leadership
Technologies
Oracle Exadata, Oracle Solaris, ServiceNow, ERP systems
Responsibilities
Evaluate projects from technical perspective, ensure BRD/RTM documentation, analyze test cases for sufficiency, drive impact analysis, ensure bug resolution before production, conduct project reviews, maintain project management processes, develop project plans and budgets, monitor progress and resolve issues
Seniority
Lead, hands-on technical oversight and governance
