Service Delivery Leader - SCM - Planning & After Sales 3
Core
Lead service delivery for Supply Chain Management teams, ensuring operational excellence and building strong client relationships.
Role type
Senior Service Delivery Leader (Supply Chain Planning)
Builds
End-to-end supply chain solutions across Demand Planning, Supply Planning, S&OP, Deployment Planning, and Allocation Planning
Domain
Supply Chain Management (SCM) and Logistics
Deliverable
client delivery
Required skills
Supply Chain Management (SCM), Supply Chain Planning (SCP), Strategic Planning, Procurement Operations, Transportation And Logistics, Customer Experience (CX), Kinaxis, O9 Demand Planning, Blue Yonder Space Planning
Responsibilities
Lead service delivery for the Supply Chain Management team, ensuring operational excellence while building strong client relationships; Develop and implement end-to-end supply chain solutions incorporating process redesign, analytics, and digital interventions; Manage and drive strategic projects within the client's supply chain functions; Collaborate with Sales and Operations teams to deploy supply chain solutions and support training; Champion the adoption of supply chain products and solutions; Gather, consolidate, and share client feedback with Product leaders; Demonstrate thought leadership by producing insights through Blogs, Articles, Whitepapers, and other knowledge-sharing initiatives.