Customer Service Supervisor
On-site
Core
Lead and coach a customer service team to deliver exceptional service and operational excellence for hazardous waste operations.
Role type
Customer Service Supervisor
Builds
Hazardous waste service delivery
Domain
Industrial services / Environmental compliance
Required skills
Team leadership, Order management, Billing management, Regulatory compliance knowledge, Data analysis, Conflict resolution, Process improvement
Preferred skills
Proficiency with customer service systems, Reporting tools, Business software applications
Responsibilities
Lead and coach the customer service team, Oversee order management and scheduling, Partner with operations and sales teams, Monitor team performance, Analyze customer service metrics