Student Success Coach (one year assignment, 2 vacancies)
Core
Support students in navigating challenges, achieving goals, and thriving throughout their educational journey via holistic, strengths-based coaching and proactive outreach.
Role type
Student Success Coach (Retention Specialist)
Builds
Student retention and graduation outcomes
Domain
Higher Education
Deliverable
dashboards & analysis
Required skills
Data-informed retention strategies, student case management, resource referral, FAFSA assistance, academic progress monitoring, record keeping
Preferred skills
Master's in education/student affairs, 2+ years higher ed experience, equity and access support, multilingual communication (Spanish/Hmong/Somali/Oneida)
Technologies
Navigate360, EdSights, spreadsheets, word processing
Responsibilities
Partner with faculty/staff to track analytics and identify risk indicators; monitor student progress and engagement alerts; assist with FAFSA and financial aid info; advocate for retention initiatives; maintain accurate student records; facilitate success plans; provide referrals to campus resources
Seniority
Entry-level to Mid-level, hands-on IC