Financial Aid Counselor
Core
Counsel students and parents on financial aid matters, process FAFSA applications, and award financial aid for graduate, doctorate, undergrad allied health, and second-degree programs.
Role type
Financial Aid Counselor (IC)
Builds
Financial aid packages and award letters for students
Domain
Higher Education / Student Financial Services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
FAFSA processing, financial aid policy compliance, customer service, conflict resolution, data analysis, independent judgment, time management
Preferred skills
Federal student financial aid experience, higher education experience, student information systems (e.g., PeopleSoft), public speaking
Technologies
PeopleSoft, FAFSA system
Responsibilities
Counsel students and parents regarding financial aid matters, Perform FAFSA application review, Post aid offers, Use professional judgment to revise student eligibility, Assist Director with cost of attendance figures and aid budget updates, Assist with campus presentations to students and families
Seniority
Mid-level, hands-on IC