Application Administrator I & Enrollment Systems Specialist
Core
Supports the daily operation, maintenance, and improvement of the university's CRM (Slate Admissions and Enrollment) and enrollment systems.
Role type
Application Administrator I & Enrollment Systems Specialist
Builds
CRM system configurations, workflows, reports, dashboards, and data integrations for undergraduate admissions.
Domain
Higher Education / Admissions Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
CRM system administration, data integration, report development, user training, system troubleshooting, process improvement
Preferred skills
Slate system expertise, PeopleSoft knowledge, Management Information Systems background, Admissions recruitment experience
Technologies
Slate, Technolutions, PeopleSoft
Responsibilities
Configure and maintain CRM application systems, forms, workflows, and rules; Develop and maintain queries, reports, and dashboards for enrollment operations; Support data integrations between CRM, SIS, and document management systems; Provide user guidance, training, and technical documentation; Troubleshoot hardware, software, and system problems; Review enrollment data for accuracy and investigate discrepancies.
Seniority
Individual Contributor, Mid-level