Non-Traditional and Military-Connected Student Retention Specialist
Core
A student-focused professional supporting retention and transfer efforts for at-risk, non-traditional, and military-connected students within the Wright Center.
Role type
Student retention specialist
Builds
Student persistence and academic success programs
Domain
Higher education / Student affairs
Deliverable
client delivery
Required skills
Customer service, written and oral communication, organizational skills, strategic thinking, data-informed strategy development
Preferred skills
Financial aid knowledge, FAFSA completion assistance
Technologies
None stated
Responsibilities
Partner with advisors and faculty to identify risk indicators; Monitor student academic progress through outreach and success planning; Communicate with students to provide guidance and referrals; Advocate for campus-wide retention initiatives; Maintain accurate student records and case notes; Assist students with FAFSA and financial aid information; Serve as a back-up School Certifying Official for military benefits.
Seniority
Entry-level, individual contributor