Lead Engineer - Application Support 4C
Core
Drive the evolution of enterprise contract lifecycle management (CLM) capabilities by configuring, automating, and governing the Ironclad platform to support procurement and legal operations.
Role type
Senior IC Application Support Engineer (CLM Platform)
Builds
Scalable, secure, and efficient contract management workflows, integrations, and digital contracting experiences on the Ironclad platform.
Domain
Enterprise Software / Contract Lifecycle Management (CLM) / Legal Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Ironclad platform configuration, SaaS governance, enterprise integration architecture, contract management processes, compliance frameworks, Agile methodologies, Unix Shell Scripting, Robotic Process Automation, Release Management, Risk Management, Technical Support, ITIL Framework
Preferred skills
Legal operations experience, procurement workflows, cloud security, stakeholder collaboration with Legal/Procurement/Compliance teams, advanced administration of CLM tools
Technologies
Ironclad, AWS, Unix, RPA tools, Agile/Scrum tools
Responsibilities
Design, develop, configure, and automate solutions within the Ironclad CLM platform; oversee system administration, user roles, and security permissions; manage migration of legacy contracts; provide production support and troubleshoot platform issues; develop testing plans and technical documentation; monitor system performance and drive continuous improvement; support vulnerability remediation and incident response.
Seniority
Senior, hands-on IC
