Order Management Specialist & RMA Coordinator (Machine Services)
Core
Administrative coordination for machine lifecycle management, including scheduling, documentation, inventory, and compliance reporting.
Role type
Senior administrative coordinator for machine services
Builds
Machine service schedules, compliance reports, and inventory availability
Domain
Industrial machinery services and maintenance
Deliverable
dashboards & analysis
Required skills
Scheduling and coordination, Documentation and record-keeping, Inventory and parts management, Compliance and reporting, Budget and cost tracking, Data analysis and process improvement
Preferred skills
CMMS/ERP systems proficiency, Data analytics tools experience, Project management certification
Technologies
SAP, Tableau, Microsoft Office Suite
Responsibilities
Plan and schedule machine maintenance and service appointments, Maintain accurate records of machine histories and service logs, Track machine parts inventory and manage vendor relationships, Ensure adherence to industry regulations and generate performance reports, Monitor service expenses and assist in budgeting, Analyze service data to identify trends and recommend process enhancements
Seniority
Mid-level, hands-on IC
