Sr. Business Analyst
Core
Senior Business Analyst serving as a trusted advisor to business functions, shaping problem framing, driving cross-functional alignment, and owning requirements quality for complex IT initiatives.
Role type
Senior IC Business Analyst
Builds
Enterprise business systems, data platforms, and AI-assisted workflows for educational technology programs.
Domain
Education Technology (EdTech) / Enterprise Systems
Required skills
Business analysis, systems analysis, data analysis, requirement gathering, user story documentation, process mapping, SDLC (Agile/Waterfall), cross-functional project leadership, stakeholder management, mentoring, AI workflow governance
Preferred skills
CBAP or CCBA certification, Salesforce or enterprise platform/data tool certifications, EdTech or Publishing experience
Technologies
Snowflake, CRM, ERP, finance/HCM, Salesforce, Visio, Lucidchart, Miro
Responsibilities
Lead discovery for complex multi-team initiatives and facilitate workshops; Reframe problem statements and turn ambiguous needs into actionable requirements; Drive cross-functional alignment and escalate to leadership when needed; Shape refinement and sprint planning; Own requirements quality and UAT coverage; Build and govern domain knowledge base and AI-assisted workflows; Collaborate with US-based stakeholders across time zones; Mentor peers and contribute to BA standards.
Seniority
Senior, hands-on IC