Senior Business Analyst, Loan Servicing Technology
Core
Senior Business Analyst driving AI-enabled delivery for loan servicing technology initiatives, bridging business needs with technical solutions.
Role type
Senior Business Analyst (AI-enabled delivery)
Builds
Loan servicing systems and financial technology solutions
Domain
Financial Services / Banking / AI
Deliverable
production ML models
Required skills
Requirements elicitation, process analysis, stakeholder engagement, SDLC/PDLC knowledge, API integration understanding, AWS services, SQL, prompt engineering, AI governance
Preferred skills
Generative AI tools, Power BI, Microsoft 365 Copilot, LoanIQ, REST/SOAP services
Technologies
AWS Lambda, EC2, S3, RDS, VPC, Copilot, Confluence, JIRA, Power BI, SQL, REST, SOAP
Responsibilities
Elicit and document business requirements for strategic tech initiatives, translate needs into user stories and process flows, facilitate workshops and requirements discovery, support UAT and system integration testing, review AI-generated outputs for accuracy and compliance, partner with teams on AI-driven process improvements.
Seniority
Senior, hands-on IC