Director, Food Service - WTC
Core
Oversee all unit operations, floor management, staff, food, beverage, and equipment to meet financial goals and ensure exceptional customer service.
Role type
Senior Director of Food Service Operations
Builds
Commercial dining facilities, government and business dining, parks, and hospitality venues
Domain
Hospitality / Food Service / Government Concessions
Required skills
Unit operations management, financial forecasting and budgeting, staff recruitment and training, customer complaint resolution, food safety compliance, contract proposal development, safety incident reporting, client relations, MS Office proficiency, physical stamina for commercial kitchen environments
Preferred skills
Bachelor's or Business Degree, Food Safety Certification
Technologies
MS Word, Excel, Outlook
Responsibilities
Plan and direct daily operations including sales, labor, and profit forecasting; Recruit, supervise, train, and discipline management and staff; Maintain accounting records, daily reporting, and cash control; Respond to customer inquiries and resolve complaints; Ensure safe facility environment including food production, handling, sanitation, and employee hygiene; Interact with clients to represent the company professionally; Report safety or quality control issues immediately.
Seniority
Director, strategic oversight and hands-on management