Collections Specialist
Core
Contacting delinquent clients to collect open invoices, resolving account issues, and processing credit card charges for media advertisers.
Role type
mid-level collections specialist
Builds
cash flow recovery for local and national media advertisers
Domain
media industry + accounts receivable
Required skills
negotiation, effective communication under pressure, organization, accuracy, attention to detail, Excel proficiency, collection software utilization
Responsibilities
Contact assigned clients who are past due in payments, Document conversations with past due clients, Propose potential account write-offs, Work with Credit department on open or potential credit issues, Handle inbound customer service calls & questions, Handle inbound inquiries from vendors in regards to accounts payable issues, Work on reconciliations for past due & pre-paid accounts, Process monthly/daily credit card charges for local and national media advertisers