CareerPlan

Onboarding Administrator NCLA

Miami, Florida, USFull-time2026-11-03 → 2026-11-11

Core

Assists and guides shipboard candidates through the initial documentation process required for onboard employment, ensuring compliance with US Coast Guard and Company policies.

Role type

Administrative support specialist for maritime crew onboarding

Builds

Onboarding folders and documentation packages for new shipboard crew

Domain

Maritime hospitality / Cruise line operations

Deliverable

client delivery

Required skills

Data entry, document review and verification, appointment scheduling, background check coordination, email management, Microsoft Office Suite proficiency

Preferred skills

Experience handling personal information, appointment setting, cruise line staffing experience

Responsibilities

Maintain and update applicant information in Success Factors, review applicant documents (passports, licenses), prepare onboarding folders, send authorization letters via DocuSign, request background checks, arrange medical appointments, verify documentation completeness, set up candidates for training, manage inboxes, coordinate with medical and assignment teams

Seniority

Entry-level to Junior, individual contributor