Onboarding Administrator NCLA
Core
Assists and guides shipboard candidates through the initial documentation process required for onboard employment, ensuring compliance with US Coast Guard and Company policies.
Role type
Administrative support specialist for maritime crew onboarding
Builds
Onboarding folders and documentation packages for new shipboard crew
Domain
Maritime hospitality / Cruise line operations
Deliverable
client delivery
Required skills
Data entry, document review and verification, appointment scheduling, background check coordination, email management, Microsoft Office Suite proficiency
Preferred skills
Experience handling personal information, appointment setting, cruise line staffing experience
Responsibilities
Maintain and update applicant information in Success Factors, review applicant documents (passports, licenses), prepare onboarding folders, send authorization letters via DocuSign, request background checks, arrange medical appointments, verify documentation completeness, set up candidates for training, manage inboxes, coordinate with medical and assignment teams
Seniority
Entry-level to Junior, individual contributor