App Systems Admin
Core
Support, configure, and optimize shipboard and shoreside hospitality systems (SPMS) in a 24/7 environment.
Role type
Application Administrator (Production Support)
Builds
Shipboard and shoreside hospitality systems (SPMS, POS, reservation, financial)
Domain
Cruise industry / Hospitality technology
Required skills
Application administration, Production support (L2/L3), SQL, Database management, Systems integration, Reporting, Security compliance, Project support
Preferred skills
Oracle Database, PL/SQL, Windows Server, XML/JSON, REST/SOAP APIs, Crystal Reports, SSRS, Power BI, Jasper Reports, ServiceNow, Network troubleshooting
Technologies
SPMS, POS, SQL, Oracle, Windows Server, Crystal Reports, SSRS, Power BI, ServiceNow, REST/SOAP APIs
Responsibilities
Administer and configure SPMS environments; Provide Level 2/3 production support; Develop SQL queries and reports; Support system integrations and troubleshooting; Assist with project deployments and testing; Ensure security and compliance standards.
Seniority
Mid-level, hands-on IC