Personal Cruise Consultant
Core
Promotes sales of Norwegian Cruise Line products to direct consumers via calls, leads, and prospects to identify travel needs and close sales.
Role type
Sales Consultant (Cruise)
Builds
Cruise itineraries, stateroom upgrades, onboard credits, and auxiliary products
Domain
Travel & Hospitality
Deliverable
product features
Required skills
Verbal communication, Sales techniques, Customer relationship management, Product knowledge, Multi-tasking, Data management
Preferred skills
Cruise sales experience, Marketing or Business Administration degree
Technologies
Contact database, Mass e-mail campaigns
Responsibilities
Initiate calls and act on leads to identify travel needs, Maintain consumer prospect lists and contact databases, Participate in daily team meetings and sales training, Execute department-approved mass e-mail campaigns, Acquire in-depth knowledge of cruise products and pricing