Personal Consultant
Core
Selling Oceania cruise products directly to consumers by cultivating relationships, initiating calls, and driving direct sales.
Role type
Direct sales representative (cruise industry)
Builds
Cruise itineraries, stateroom upgrades, onboard credits, and auxiliary products for Oceania Cruises guests
Domain
Travel & Hospitality
Deliverable
product features
Required skills
Verbal communication, telephone etiquette, sales techniques, Microsoft Office Suite, CRM usage, travel reservations systems
Preferred skills
Bachelor's degree in Marketing or Business Administration, cruise sales experience, knowledge of global luxurious travel destinations, Salesforce.com experience, travel reservations systems experience
Responsibilities
Initiate calls to customers to identify travel needs and present cruise products, build rapport and maintain customer relationships to meet retention goals, maintain consumer prospect lists and contact databases, participate in mass email campaigns and daily team meetings, articulate product features and pricing to close sales