Personal Consultant
Core
Selling Oceania cruise products directly to consumers by cultivating relationships, initiating calls, and driving direct sales.
Role type
Direct sales representative (cruise industry)
Builds
Cruise itineraries, stateroom upgrades, onboard credits, and auxiliary products for Oceania Cruises guests
Domain
Travel & Hospitality
Deliverable
product features
Required skills
Direct sales, customer relationship management, verbal communication, travel reservations systems, Microsoft Office Suite
Preferred skills
Cruise sales experience, knowledge of global luxurious travel destinations, Salesforce.com, travel reservations systems
Technologies
Salesforce.com, Microsoft Office Suite
Responsibilities
Initiate calls to customers to identify travel needs and present cruise products; Maintain customer retention goals and close sales; Build and maintain effective relationships with new and existing consumers; Acquire in-depth knowledge of cruise product features, benefits, and pricing; Participate in daily team meetings and sales training; Execute mass e-mail campaigns targeting specific guest profiles