Coordinator,Dest Serv,Shore Ex
Core
Provide administrative support for shore excursion product administration, development, and operational delivery across assigned regions.
Role type
Shore Excursion Coordinator
Builds
Tour participation figures, tour extensions, and updated destination directories
Domain
Hospitality / Cruise Industry / Shore Excursions
Deliverable
product features
Required skills
NVS/Seaware, Microsoft Office (Word, Excel), tour planning, data entry, waitlist management, operator communication
Preferred skills
None stated
Technologies
NVS, Seaware
Responsibilities
Ensure Destination Managers have required tour forms and information; send tour participation figures to operators; ensure operators have latest ship itineraries; assist tour operators with information requests and changes; communicate with global tour operators to ensure operational efficiency; assist Revenue Management with tour space during move offs; assist Sales Force with requests; monitor and clear waitlisted excursions; request additional space from operators; update Retail Masters for all destinations; make changes in NVS/Seaware; maintain in-house Tour Operator Directory; assist with new tour initiatives and building new tours.
Seniority
Entry-level, individual contributor
