Pricing Operations Coordinator (Pharma)
Core
Central intake and coordination point for pricing requests across Masters, routing and tracking requests to completion while monitoring service levels and operational performance.
Role type
Operations Coordinator (Pricing)
Builds
Pricing support workflows and documentation for Sales, Account Management, and Purchasing teams.
Domain
Healthcare / Pharmaceutical Distribution
Deliverable
dashboards & analysis
Required skills
Pricing operations, workflow governance, SLA management, documentation creation, issue tracking, change management, Microsoft Excel, Microsoft Teams
Preferred skills
Pharmaceutical distribution, B2B pricing, ticketing tools, SAP, SQL, Power BI, Tableau
Responsibilities
Intake, review, prioritize, categorize, and route pricing requests; monitor queues and escalate aging items; maintain SOPs, process documentation, and knowledge repositories; manage issue logs and exception tracking; coordinate testing for pricing system enhancements; provide operational metrics and reporting.
Seniority
Mid-level, hands-on IC
