Sr. Manager, Collaboration & Content
Core
Strategic leader overseeing enterprise collaboration, service delivery, and engineering capabilities across the Microsoft 365 ecosystem and enterprise content platforms in a regulated healthcare environment.
Role type
Senior Manager, IT Service Management & Digital Workplace
Builds
Scalable, secure, and resilient digital workplace services supporting a highly regulated healthcare environment
Domain
Healthcare / Enterprise IT / Microsoft 365
Required skills
Enterprise IT service management, Microsoft 365 administration, Information governance, Compliance management, Stakeholder relationship management, Budget management, Vendor partnership management, Strategic roadmap planning
Preferred skills
Multi-tenant platform architecture, Entra ID (Azure AD) identity governance, eDiscovery and records management, Healthcare industry experience, ITIL certification, Organizational change management
Technologies
Microsoft 365, Exchange Online, SharePoint Online, Microsoft Teams, OneDrive, Adobe, Entra ID, Copilot
Responsibilities
Lead delivery, strategy, roadmap, and governance for Microsoft 365 services; Manage M365 platform to support Copilot and automation; Oversee multi-tenant architecture, identity governance, and platform security controls; Drive information governance programs including retention schedules and legal holds; Manage strategic vendor partnerships and platform investments; Establish service management frameworks, KPIs, and SLAs.
Seniority
Senior, hands-on IC with management responsibilities