Lead Business Systems Analyst
Core
Bridge between business and technology teams, translating complex business needs into scalable, compliant, value-creating technology solutions that support enterprise operations and strategic objectives.
Role type
Senior Business Systems Analyst
Builds
Scalable technology solutions, optimized business processes, and digital transformation initiatives for enterprise operations.
Domain
Healthcare / Enterprise Systems / Supply Chain
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Business requirements analysis, process optimization, stakeholder management, functional specification creation, UAT planning, ERP system knowledge, API integration concepts, regulatory compliance (SOX/ITGC), Microsoft Office Suite (Excel, Visio, SharePoint), bilingual communication (French/English)
Preferred skills
Pharmaceutical distribution experience, WMS/TMS platform support, Agile/Waterfall methodologies, digital transformation strategy, risk assessment frameworks, CBAP certification
Technologies
ERP, WMS, TMS, Microsoft Office Suite, API, SharePoint
Responsibilities
Conduct requirements workshops and stakeholder interviews, analyze current processes for optimization opportunities, develop and maintain business requirements documentation and user stories, evaluate solution options based on business value and risk, support project delivery including testing and deployment, coordinate user training and adoption, execute test strategies and UAT plans, analyze production incidents and recommend process improvements, support SOX and ITGC compliance activities, mentor junior analysts
Seniority
Senior, hands-on IC with leadership responsibilities

