Casino Slots & Arcade Performance Manager
Core
Leads technical strategy and operational performance for casino slots, table games, cage systems, and arcade operations across multiple cruise brands.
Role type
Senior IC Casino Operations Manager (Slots & Arcade)
Builds
Casino slot and arcade equipment installations, relocations, conversions, and upgrades across the fleet
Domain
Hospitality + Gaming Technology
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Casino slot machine operations, Arcade equipment management, Vendor management, Project management, Data analysis, Regulatory compliance, Microsoft Excel (PivotTables, Power Query), Tableau, Microsoft PowerPoint, Root cause analysis, Spare parts logistics
Preferred skills
Data visualization tools, Business intelligence tools
Technologies
Microsoft Excel, Tableau, Microsoft PowerPoint
Responsibilities
Analyze slot and arcade performance metrics to identify revenue growth opportunities; Develop data-driven business cases for product enhancements and game mix optimization; Lead planning and execution of equipment installations and upgrades across the fleet; Develop executive dashboards and KPI reports for operational performance; Coordinate with shipboard teams and vendors to maximize equipment availability and reliability; Oversee sourcing, procurement, and inventory management of arcade equipment and prize programs; Monitor compliance with gaming regulations and operational procedures; Conduct shipboard visits and operational assessments to develop corrective action plans.
Seniority
Senior, hands-on IC