Communications Specialist
Core
Receives, processes, and transmits emergency and non-emergency calls for service; monitors CCTV, alarm, and door access systems; dispatches law enforcement and security resources; and maintains detailed activity logs in a 24/7 public safety communications center.
Role type
Public Safety Communications Specialist (Dispatch/Telecommunicator)
Builds
Emergency response coordination and public safety monitoring for University Police and Health System Security
Domain
Public Safety / Law Enforcement Operations
Required skills
Radio console operation, CCTV monitoring, Alarm system monitoring, Dispatching law enforcement, NCIC database access, NLETS system access, KCJIS system access, FCC compliance, CHRI compliance, MARRS system operation, Public safety radio communication, Call logging and documentation, Stakeholder communication, Vehicle operation
Preferred skills
APCO Public Safety Telecommunicator certification, NCIC certification, REJIS certification, APCO Communications Training Officer certification
Technologies
Two-way multi-channel radio systems, CCTV camera systems, Alarm monitoring systems, Door access systems, Panic alarm panels, Public safety radio console, NCIC (National Crime Information Center), NLETS (National Law Enforcement Traffic System), KCJIS (Kansas Criminal Justice Information System), MARRS (Kansas City Metropolitan Area Regional Radio System)