Responsable hébergement H/F
Core
Managing guest reception, room service operations, and team leadership for 3* and 4* hotel residences.
Role type
Hotel Operations Manager (Reception & Guest Services)
Builds
Guest stays and room service operations for business and leisure travelers
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Guest relations, team recruitment and training, operational planning, quality control, complaint management
Preferred skills
International client experience, commercial representation
Technologies
N/A
Responsibilities
Ensure guest satisfaction and manage complaints, coordinate reception and room service operations, recruit and train hospitality staff, monitor quality standards and implement corrective actions
Seniority
Mid-level, hands-on management
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