Service Center Manager (m/w/d)
Core
Leading and developing a service center dedicated to reconditioning gasketed plate heat exchangers for customers in Central Europe.
Role type
Service Center Manager (Operations & Team Leadership)
Builds
Reconditioned heat exchangers for industrial clients in Germany, Switzerland, Austria, Benelux, and France.
Domain
Industrial manufacturing / Process engineering / Heat exchange technology
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership and coaching, operational management, strategic hiring, quality assurance, continuous improvement methodologies (Lean, TPM), ISO quality management systems, cross-functional collaboration, project management
Preferred skills
Technical background in mechanical engineering or process engineering, experience in manufacturing environments, customer orientation, business acumen
Technologies
Lean Six Sigma, ISO standards, ALPS (Alfa Laval Production System)
Responsibilities
Lead daily operations and ensure organizational efficiency, coach and develop the team, oversee planning and execution of repair orders, collaborate with internal stakeholders (HR, Finance, Risk), ensure compliance with safety and environmental standards, implement quality management systems
Seniority
Senior, hands-on IC