Product and Application HFH
Core
Provide technical expertise and application support for Alfa Laval solutions, acting as a key point of contact between customers, Sales teams, and internal stakeholders to support customer projects and identify suitable technical solutions.
Role type
Product and Application Engineer (Technical-Sales)
Builds
Customized technical solutions for industrial processes, thermal/hygienic fluid handling applications
Domain
Industrial engineering, thermal/hygienic fluid handling, energy, food, water, shipping
Deliverable
product features
Required skills
Mechanical/Chemical/Energy/Industrial engineering degree, technical aptitude, problem-solving, understanding of industrial processes, product selection and sizing, technical documentation, market trend analysis, upselling identification
Preferred skills
Experience in technical support or product/application engineering, knowledge of thermal/hygienic fluid handling applications
Technologies
Microsoft Office tools
Responsibilities
Participate in customer projects, meetings, site visits, and technical discussions; Provide technical consultancy and application support to optimize processes and energy efficiency; Support the quotation and proposal process including technical specifications and solution configuration; Act as a product champion during launches and campaigns; Build and maintain strong customer relationships through proactive support and training; Collaborate with Sales, Service, Engineering, and Product Management teams; Support troubleshooting activities; Monitor market trends and competitor activities; Prepare technical documentation and application guidelines; Identify upselling opportunities; Ensure compliance with company standards and safety regulations
Seniority
Individual Contributor, mid-level technical-commercial role