Benefitfocus Client Data Consultant
Core
Identify, analyze, and resolve complex data issues for cloud-based benefits software solutions, serving consumers, employers, and insurance carriers.
Role type
Senior IC data consultant (benefits software)
Builds
Cloud-based benefits platform enabling consumers and employers to shop, enroll, and manage benefits
Domain
Insurance / Benefits administration / Cloud software
Required skills
EDI processes, payroll processes, root cause analysis, data quality assurance, process documentation, UAT coordination, stakeholder coordination
Preferred skills
Software release testing, process improvement, technical training, cross-functional collaboration
Technologies
Cloud-based benefits software, EDI, payroll systems
Responsibilities
Perform triage and root cause analysis for data issues; Review analysis performed by Data Analysts; Coordinate fixes across multiple departments; Execute testing for new product releases and UAT; Train new team members on processes and tools; Track operational metrics for quality and performance
Seniority
Mid-Senior, hands-on IC
