Client Experience Specialist (Yahoo Ads)
Core
Operational and strategic partner for digital advertising campaigns, ensuring seamless execution, performance optimization, and client satisfaction for technology & telecommunications clients.
Role type
Senior Client Experience Specialist (Digital Media Operations)
Builds
End-to-end campaign execution, performance reports, and client deliverables for Yahoo Advertising's brand and performance portfolios.
Domain
Digital Advertising / Media Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Digital campaign management, media operations, digital media planning, client service, Google Ad Manager, DSPs, Salesforce, advanced Excel/Google Sheets, generative AI tools (Gemini, ChatGPT, Claude), data validation, cross-functional coordination
Preferred skills
Technology & telecommunications vertical experience, DSP or media agency background, audience targeting tools, first-party data activation, conversion attribution models, structured prompt workflows
Technologies
Google Ad Manager, DSPs, Salesforce, Gemini, ChatGPT, Claude, Slack AI
Responsibilities
Manage campaign lifecycles from inventory reservation to billing; monitor pacing and troubleshoot delivery discrepancies; support media planning and campaign revisions; utilize AI tools to draft performance reports and automate workflows; coordinate issue resolution across ad ops, billing, and product support.
Seniority
Mid-Senior, hands-on IC
