Manager, Business Operations
Core
Manager of Business Operations supporting a Demand-Side Platform (DSP) team to eliminate friction, unlock revenue, and modernize operations through process excellence, workflow design, automation, and AI.
Role type
Manager, Business Operations (Strategy & Operations)
Builds
Scalable operating models, SOPs, playbooks, decision trees, and automated workflows for DSP teams.
Domain
AdTech / Programmatic Advertising / Digital Media
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Business operations, strategy & operations, program management, analytical reporting, process building, stakeholder management, ambiguity resolution, cross-functional collaboration, business planning, data-driven decision making
Preferred skills
Hands-on use of AI/agentic tooling (e.g., Claude), customer segmentation modeling, programmatic advertising mechanics (DSP, supply paths, take rates)
Technologies
DSP AI architecture, agentic tools, reporting tools, spreadsheets
Responsibilities
Track key goals and initiatives for business partners; Create and maintain SOPs, process maps, and playbooks; Partner with teams to build automation for repetitive tasks; Collaborate with Analytics to align reporting metrics; Develop analytics frameworks for business reviews; Identify trends and design scalable operational solutions; Support annual/quarterly business planning and leadership meetings; Execute high-priority strategic initiatives.
Seniority
Manager, hands-on IC
