Assistant Manager, Sales Personnel (Channel & Agency Support)
Core
Provide administrative and operational support to Distribution Channels and Agency, focusing on licensing, record management, and process digitalization.
Role type
Assistant Manager, Channel & Agency Administration
Builds
Agency operations, licensing records, and digitalized administrative workflows
Domain
Financial Services / Insurance Distribution
Deliverable
dashboards & analysis
Required skills
Licensing process management, System record maintenance, Stakeholder coordination, Budget preparation, Process improvement, Bilingual documentation
Preferred skills
Agency benefits administration, Inland Revenue correspondence, System automation testing
Technologies
Microsoft Office
Responsibilities
Support licensing and registration processes for Financial Institution and Bancassurance channels; Maintain accurate system records for Technical Representatives; Coordinate enrolment and payment processes for agent benefits; Review and update bilingual Agency manuals and operational guidelines; Participate in system enhancement and digitalization initiatives.
Seniority
Mid-level, hands-on IC