Key Account Manager-Electrification
Core
Manage small/medium volume accounts by coordinating operations from forecast to product delivery, ensuring customer satisfaction and meeting delivery volumes.
Role type
Key Account Manager (Operations & Customer Support)
Builds
Customer partnerships and operational alignment for small/medium volume accounts
Domain
Industrial manufacturing / Electrification
Deliverable
client delivery
Required skills
Forecast management, backlog control, stakeholder communication, claims management, process improvement, KPI tracking, factory coordination
Preferred skills
Experience in manufacturing or project management, ability to travel to the US
Technologies
Quality tools, reporting systems
Responsibilities
Monitor and control backlog to ensure timely delivery; lead communication and issue resolution for customers; build long-term customer relationships; coordinate post-sales and claims management; collaborate with sales to collect forecasts; visit factories and customers for QBRs; ensure finance process execution; maintain KPI reports and escalate open actions.