Quality Specialist
Core
Support the deployment of quality strategy for MV AIS & GIS switchgear in Xiamen, managing customer complaints and driving continuous improvement.
Role type
Quality Specialist (IC)
Builds
Quality systems, tools, and competent teams for switchgear operations
Domain
Power systems / Switchgear manufacturing
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Root cause analysis, statistical and analytical techniques, conflict management, project management
Preferred skills
Power system architecture knowledge, switchgear structure familiarity
Technologies
Quality management systems, statistical analysis tools
Responsibilities
Handle customer complaint cases (CCC), analyze customer feedback for product/process improvement, resolve major quality issues, drive improvement projects for recurring cases
Seniority
Junior, hands-on IC
