Sales Support Specialist
Core
Analyze customer requirements for integrated electrical solutions (eHouse, modular substations, mine load centers) and prepare preliminary concept solutions and technical documentation for industrial and mining projects.
Role type
Pre-sales technical support specialist (integrated electrical solutions)
Builds
Preliminary concept solutions, technical proposals, and solution documentation for feasibility studies and bidding
Domain
Industrial automation and electrical systems (mining, metallurgy, energy, power)
Deliverable
product features
Required skills
Customer requirement analysis, integrated solution preparation, technical document writing, cross-functional collaboration, English technical communication
Preferred skills
Knowledge of eHouse/MPH/modular substations, understanding of MV/LV/MCC/transformer/protection/SCADA interfaces, pre-sales support experience, mining/energy industry experience
Technologies
eHouse, MPH, modular substations, mine load centers, SCADA, MCC, transformers
Responsibilities
Analyze applicability of integrated electrical solutions based on site conditions; Prepare preliminary concept solutions and system boundary definitions; Coordinate with sales, engineering, and supply chain teams for project opportunities; Develop solution templates and risk checklists
Seniority
Mid-level, hands-on IC