Marketing Support Manager
Core
Lead, coach, and develop a team of Marketing Support Specialists to oversee day-to-day delivery of marketing support services across multiple brands.
Role type
Marketing Support Manager (Team Lead)
Builds
Marketing support services and operational workflows for Neighborly brands
Domain
Home and business services industry + Marketing Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership and coaching, Operational process development, Workflow optimization, Cross-functional collaboration, Data analysis and interpretation, Vendor evaluation
Preferred skills
Experience in shared services or business operations, Continuous improvement initiative leadership
Technologies
N/A
Responsibilities
Lead and coach a team of Marketing Support Specialists, Manage team workload and resource allocation, Monitor support requests and operational performance, Develop and maintain standard operating procedures, Identify opportunities to automate and improve processes
Seniority
Mid-Senior, hands-on IC with people management
