Collections Associate - Italian Speaker
Core
Contact external customers to reduce aged receivables, improve payment behavior, and manage delinquent accounts via calls, emails, and collections tools.
Role type
Collections Associate (Italian Speaker)
Builds
Cash flow targets and reduced payment cycles for a global medical products company
Domain
Healthcare / Medical Devices / Accounts Receivable
Deliverable
client delivery
Required skills
Collections experience, SAP transactions, Excel (pivot tables, formulas), English (C1/C2), Italian (C1/C2)
Preferred skills
Power BI, Finance qualification
Technologies
SAP, Excel, Power BI
Responsibilities
Contact external customers to follow up on aged receivables, issue reminders per policy, research and verify payment receipts, negotiate payment arrangements for delinquent customers, process refund and write-off requests, prepare trackers for legal procedures, document all customer contacts in the collections tool.
Seniority
Individual Contributor