Commercial Waste Administrator
Core
Provide comprehensive administrative support to the Commercial Waste Officer, managing workflows, customer records, and statutory compliance for Hull City Council's commercial waste and recycling services.
Role type
Senior Commercial Waste Administrator
Builds
Efficient commercial waste and recycling collection services for businesses
Domain
Municipal services / Waste management
Deliverable
Dashboards & analysis
Required skills
Workflow management, database maintenance, statutory compliance knowledge, customer service, data analysis, report preparation, procurement coordination, invoicing management, market research
Preferred skills
Experience with Oracle CRM, Qlikview, Waste Collective, Confirm, Microsoft Office
Technologies
Oracle CRM, Qlikview, Waste Collective, Confirm, Microsoft Office
Responsibilities
Monitor and allocate tasks for office-based services; manage incoming and outgoing correspondence and telephone enquiries; maintain accurate customer records and databases; process administrative workflows and reporting; advise businesses on environmental compliance; oversee procurement and financial transactions; implement quarterly invoicing and duty of care renewals; collate activity statistics and prepare reports; mentor call centre agents on service standards.
Seniority
Senior, hands-on IC
