Systems & Project Officer
Core
Facilitate integrated project support and develop bespoke systems for Legal, Procurement, and Governance Services within a local council.
Role type
Systems & Project Officer
Builds
Operational systems, process improvements, and service performance reports for Legal Services & Partnerships
Domain
Public sector / Local Government / Legal Services
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Project governance, system administration, process mapping, data analysis, risk management, stakeholder engagement, training delivery, compliance auditing
Preferred skills
Knowledge of council operational systems (Iken, TLC, Caselines, Yortender), experience with performance frameworks
Technologies
Iken, TLC, Caselines, Yortender, corporate ICT systems
Responsibilities
Lead on-site system training and record outcomes; analyze and report on data/assets to inform resource allocation; perform operational system hardware/software installations and upgrades; secure licenses and manage system permissions; produce service performance reports and quality audits; monitor project risk management and maintain risk registers; conduct independent research for system solutions and service improvements; ensure compliance with statutory requirements for data security.
Seniority
Mid-level operational support