Caseworker Assistant
Core
Assist refugee and ORR-eligible populations in their integration into the United States by coordinating pre- and post-arrival services, housing, transportation, and resource access.
Role type
Entry-level caseworker assistant (humanitarian services)
Builds
Individualized self-sufficiency plans and service delivery for refugees
Domain
Humanitarian aid / Refugee resettlement
Deliverable
client delivery
Required skills
Client intake and assessment, resource coordination, documentation, database management (IRIS/ETO), community navigation, vehicle operation
Preferred skills
Experience with refugee/immigrant populations, customer service, multi-cultural communication, Microsoft Office proficiency
Responsibilities
Coordinate pre-arrival and post-arrival services, support airport pickups and housing setup, conduct client intake and assessments, develop self-sufficiency plans, maintain client records in ETO, document interactions and outcomes, provide referrals and follow-up, travel to service delivery areas
Seniority
Entry-level, support role