Caseworker
Core
Provide trauma-informed case management services to refugees and immigrants to support self-sufficiency and positive integration.
Role type
Mid-level IC caseworker (social services)
Builds
Self-sufficiency plans, employment pathways, and community service connections for clients
Domain
Humanitarian aid / Social services / Immigration support
Deliverable
client delivery
Required skills
Case management, needs assessment, plan development, advocacy, resource coordination, data entry, bilingual communication
Preferred skills
Experience with vulnerable populations, public speaking, cross-cultural collaboration
Technologies
Microsoft Office (Word, Excel, Teams, Outlook), case management databases
Responsibilities
Conduct intake assessments, develop Family Self-Sufficiency Plans, monitor client progress, coordinate with external service providers, complete eligibility screenings, maintain detailed case notes, assist with benefits applications, conduct community outreach, transport clients
Seniority
Mid-level, hands-on IC