Branch Administrator (Vancouver/Coquitlam, BC)
Core
Provide comprehensive business support and administrative operations for Sterling Crane's branch in Vancouver/Coquitlam, BC, serving the oil and gas, energy, construction, and civil infrastructure sectors.
Role type
Branch Administrator (Operations Support)
Builds
Efficient branch operations and customer service for mobile crane rental and services
Domain
Industrial equipment rental (cranes) / Construction & Energy
Deliverable
Dashboards & analysis / Client delivery
Required skills
Quote and order management, invoicing and billing, labor hours processing, vendor management, employee onboarding/offboarding, travel and hotel booking, report creation, document control, auditing, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint
Preferred skills
Experience with unionized payroll environments, Fleet Cost & Care (FCC), or other ERP systems
Responsibilities
Manage quote and order processing; Handle client invoicing, third-party portal billing, and receivables management; Process supplier payables and recharges; Oversee employee onboarding, offboarding, and training coordination; Arrange travel and accommodations for hourly workers; Serve as first-line customer service and coordinate logistics; Generate operational reports; Perform document control and auditing tasks
Seniority
Entry-level to Mid-level, hands-on IC