Event Programming Manager
Core
Lead and develop a team of Event Programming Specialists to oversee day-to-day event programming operations, ensuring accurate event setup, efficient workflows, and high-quality delivery across markets.
Role type
Senior IC Event Programming Manager (Team Lead)
Builds
Event programming operations and client service delivery for live entertainment events
Domain
Live entertainment / Ticketing
Required skills
Team leadership and performance management, Event programming and ticketing operations, Data management and accuracy, Process improvement and QA, Stakeholder and client relationship management, Microsoft Office proficiency
Preferred skills
Supervisory experience, Experience with TM1 and Microflex systems, Salesforce data tracking
Technologies
TM1, Microflex, Salesforce, Microsoft Office
Responsibilities
Lead, manage, and develop a team of Event Programming Specialists; Oversee daily event programming activities to ensure accuracy and timely delivery; Ensure adherence to QA standards and monitor quality of event setups; Act as an escalation point for operational and client-related issues; Align with Client Support on priorities and client needs; Represent Event Programming in cross-functional discussions within the region.
Seniority
Senior, hands-on IC with team leadership