Box Office Ticket Seller-Punch Line Irving
Core
Manage box office operations, handle cash transactions, and provide customer service for live entertainment events.
Role type
Entry-level box office ticket seller
Builds
Ticket sales and event operations for concerts and festivals
Domain
Live entertainment / Event ticketing
Deliverable
product features
Required skills
Cash handling, Phone and in-person customer service, Microsoft Office applications, Flexible scheduling, High School Diploma
Preferred skills
Ticket sales knowledge, Live entertainment operations experience, Ticketmaster host system experience, Counterfeit cash/ID identification
Technologies
Ticketmaster host system, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint
Responsibilities
Balance and reconcile daily/nightly ticket sales and cash drawers, Facilitate Will Call and Guest List operations, Troubleshoot ticket issues (transfers, barcodes, account issues), Maintain call center phone system and event calendars, Follow opening and closing shift procedures, Update spreadsheets for ticket stock and vault logs.