CareerPlan

Claims Assessor - Medical (Fixed term 3 months)

Auckland, NZ-AIA New ZealandFull-time2026-11-11

Core

Assess medical claims efficiently and accurately, ensuring decisions align with policy terms and deliver fair customer outcomes.

Role type

Claims Assessor (Medical)

Builds

Fair and timely claim outcomes for customers

Domain

Insurance / Healthcare

Deliverable

client delivery

Required skills

claims assessment, medical claims knowledge, policy interpretation, fraud investigation, risk management, customer communication, digital systems proficiency, attention to detail

Preferred skills

medical terminology knowledge, insurance industry experience, risk and fraud investigation processes

Responsibilities

Assess medical claims, communicate claim decisions, build relationships with stakeholders, identify and manage risks, maintain accurate claim records, contribute to process improvements